MAXIFY GX1020: Why can't I print from my MacBook Pro 14", M3 processor?

[ruler]

I have a MacBook Pro Apple M3 Pro  running on macOS Sequoia version 15.1. 

I recently bought a Canon Maxify GX1020. I cannot connect it wirelessly with my MacBook Pro.

I was able to connect it by Ethernet, which defeats the purpose of a MacBook Pro.

When it was connected, it would not print if I was running a VPN.

Does anyone have answers for these issues?

Thanks!

[jrhoffman75]

Is this the software you installed?

 

[james598keen]

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@ruler wrote:

I have a MacBook Pro Apple M3 Pro  running on macOS Sequoia version 15.1. 

I recently bought a Canon Maxify GX1020. I cannot connect it wirelessly with my MacBook Pro.

I was able to connect it by Ethernet, which defeats the purpose of a MacBook Pro.

When it was connected, it would not print if I was running a VPN.

Does anyone have answers for these issues?

Thanks!

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Hello,
To resolve the wireless connection issue with your Canon Maxify GX1020 on your MacBook Pro, try temporarily disabling your VPN when connecting the printer. If this works, consider configuring your VPN settings or contacting Canon support for a more permanent solution. Red humana

Best Regards,
James Keen