Canon Community Canon Community
 


Reply
Highlighted
Occasional Contributor
Posts: 6
Registered: ‎05-08-2020
Accepted Solution

my new printer

Just bought a MF741cdw printer, for some reason the printer prints a page and then pulls it back in as if duplex print was turned on, but it's not. I can find no setting for this or for that matter nothing about this on canon website. Any help?

Highlighted
Esteemed Contributor
Posts: 2,162
Registered: ‎11-19-2017

Re: my new printer

[ Edited ]

Greetings,

After it pulls the page back in what happens?  You don't indicate if there is an output or not?  You may find this useful:

 

https://go.oip.manual.canon/?rid=qbNM7YJz

 

Sorry for the low resolution image.

 

2 sided.png

 

~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
Highlighted
Occasional Contributor
Posts: 6
Registered: ‎05-08-2020

Re: my new printer

When pulled in , it stops for about 5 sec. then outputs sheet witn nothing else printed since i have 2-sided (duplex) printing de-selected in settings. I should have included that in post.

Highlighted
Product Expert
Posts: 744
Registered: ‎11-13-2019

Re: my new printer

Hi Sk8NBY.

 

The settings in the printer driver on the computer will override the settings on the printer itself. If you have not yet done so, open the printer's driver and ensure Duplex (two-sided) printing has been disabled there.

 

If this answered your question, please click the Accept as Solution button, so others might find the answer.

Highlighted
Occasional Contributor
Posts: 6
Registered: ‎05-08-2020

Re: my new printer

All settings found on drivers and print preferences, print properties, are for disable 2-sided printing. I marked on top sheet in tray, hit print on laptop, watched as sheet fed. When in output, it pulls back in, flips sheet, then prints on backside because sheet ejects with print side down. Should be print  side up, right? Really not a problem with settings, is it?

Highlighted
Occasional Contributor
Posts: 6
Registered: ‎05-08-2020

Re: my new printer

apparently no help for this , huh? Any printer expert?

Highlighted
Occasional Contributor
Posts: 6
Registered: ‎05-08-2020

Re: my new printer

Found the fix myself. Being new to color laser land, i found setting the paper print side to SPEED instead of the other corrected the duplex flip to standard output. Still prints face down.I don't know if thats normal.

Highlighted
Product Expert
Posts: 744
Registered: ‎11-13-2019

Re: my new printer

Hi SK8NBY.

 

Would you be willing to provide a screenshot of the setting? It may help other users who come across this thread in the future.

 

Thank you in advance.

 

 

Highlighted
Occasional Contributor
Posts: 6
Registered: ‎05-08-2020

Re: my new printer

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement