09-19-2021 12:07 PM
Hi all, I have an imageclass MF249dw.
09-19-2021 12:17 PM
Hi, snufflesjc!
So that the Community can help you better, we will need to know which Computer Operating System you're using (Windows Vista/7/8/10 or macOS 10.x/11.x) and how you connect to your device (USB or WiFi).
Any other details you'd like to give will only help the Community better understand your issue!
If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.
If you're outside of the USA, please click HERE to find support options in your country.
Thanks and have a great day!
09-19-2021 12:31 PM
Hello,
I have a MacOS High Sierra version 10.13.6 (and also a MacOS Big Sur version 11.5.2) - using wifi connection - and am not able to successfully print from either computer.
Please let me know if you need any other details!
11-18-2021 04:07 PM
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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