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imageCLASS MF8280Cw Unable to Scan or Fax

hibma
Apprentice

We bought new computers with Windows 11.  We are able to print from our computer.  However, we can't send anything to the scanner or use the FAX.  I am NOT tech. saavy!  I need someone to talk me through the steps to make these features work.  However, apparently my printer is "to outdated" to allow for me to talk to someone.  I am NOT impressed!  In the future, I will NOT be purchasing a system from a company that won't stand by all of their products for the duration of the product!

1 REPLY 1

Rodknock95
Apprentice

There is a special driver you need to download that is in the download section.  I would download it and install it to each computer you are using with the printer.  Its the patch download at the bottom for scanning.  Also I would update your firmware on the printer itself.

Canon Support for Color imageCLASS MF8280Cw | Canon U.S.A., Inc.

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