07-02-2025
09:00 AM
- last edited on
07-03-2025
08:08 AM
by
James_C
No one knows the System manager ID and PIN in our office. I tried the default 7654321 and it does NOT WORK! I tried calling support and it says no one is in call back tomorrow! Any ideas?
07-02-2025 09:05 AM
Hi, BTDTL! Based on your post's time stamp, it looks like you might have called just slightly too early. You can reach our imageCLASS support team Monday through Friday (excluding holidays) from 9 AM to 6 PM ET (6 AM to 3 PM PT) at 1-800-OK-CANON (1-800-652-2666).
We look forward to your call!
07-02-2025 09:53 AM
I will try again.
Thx
07-02-2025 10:13 AM
Just spoke with Charles and he fixed everything for me! What great customer service and pleasant gentleman!
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