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imageCLASS MF471Cdw How to stop automatic cleaning job

elwood86
Apprentice

A neighbor gave me this printer. How do I stop An automatic cartridge cleaning job? The cartridges are non-canon and when I try to update the firmware, it says a job is preventing It from doing that. I think if I canceled the claiming job, I will be able to update, and then they printer will recognize the cartridges. Any thoughts?

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