imageCLASS MF753Cdw Will NOT print grey boxes on design

[titus44]

We are trying to print a design that has grey boxes behind text.  No matter what setting, PDF or PNG, etc.  The grey boxes will not print.  Regardless of the program used.  Any suggestions? 

[shadowsports]

Greetings,

If the doc is not confidential or proprietary, please post a link to it and I will troubleshoot on my 656.  

[titus44]

Great.  Thank you!  https://drive.google.com/file/d/1OQ2Ge8tiv4vBX3MNWJ-NxU23xzg0rrNZ/view?usp=drive_link

[shadowsports]

Greetings,

I get the gray boxes behind each property and testimonial.  I printed from Microsoft Edge.  You did a very nice job on the flyer.  

Let me dig through the driver.  Its probably in there.

[titus44]

I am on a Mac.  FYI  THANK YOU 

[shadowsports]

Greetings,

Do you have the full featured Canon Drivers installed?  Look for an option to enable printing background colors or images in the printer driver.   I believe its under Print Options.

[jnezzy]

Did you find a solution for this? I have an MF8380CDW that also doesn't print grey boxes from my Mac - no matter what I do with settings or which app I use. I have the latest driver from Canon for my Mac too (10.11.13). Note that if I print the same document from Windows (running in Parallels on my Mac), it DOES print the gray background. So, it seems to be an issue with the Mac driver.