03-18-2023 08:35 PM - last edited on 03-21-2023 08:59 AM by Danny
I just purchased the ImageClass MF743Cdw and I'm trying to get the scan-to-email function working properly. I even had my IT support person on the phone for over an hour trying to get it to work with me...neither of us could make it functional. I keep getting errors and I've tried several times.
Here are my settings under Email/I-Fax Settings after you press the EDIT button:
SMTP: I'm using is smtp.gmail.com
Email: XXX @gmail.com
No boxes checked until you get to SMTP authoritzation
User Name: XXX @gmail.com
Password: Using an App Password set up for mail function
Checked boxes: Use TLS for SMTP, Verify Certificate, Add CN to Verification Items
No other boxes checked
Port: I've tried both 456 and 587with no luck.
03-27-2023 03:40 PM
We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance. For more immediate assistance, you can contact support over the phone at 1-800-652-2666. Our agents would be happy to assist.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 220.127.116.11
PowerShot SX420 IS - Version 18.104.22.168
PowerShot 620 HS - Version 22.214.171.124
PowerShot SX720 HS - Version 126.96.36.199
PowerShot G1X Mark III - Version 188.8.131.52
PowerShot G7X Mark II - Version 184.108.40.206
PowerShot G9X Mark II - Version 220.127.116.11
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.