imageCLASS MF741Cdw dots and blots

[micaaronfl12]

Canon mf741cdw how do you get rid of the dots on the edge? Sometimes I even get smudges in the middle. I did everything I think under menu maintenance.

[micaaronfl12]

bump

[Danny]

Hi, micaaronfl12!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, click HERE search our knowledge base or register your Canon gear HERE to access additional support options.

Thanks and have a great day!

[Hector]

Hello Micaaronfl12,

The issue looks like a the image transfer belt or fixing assembly is dirty. If you have already tried cleaning those items several times, you can also try removing the toner cartridges to check for any loose toner powder in the printer that you can wipe up with a damp cloth.

If that does not clear the dots, I would suggest contacting support at 1-800-652-2666 and they can check the hardware to see what is causing the issue and can provide any available service options.