02-25-2023 06:12 PM - last edited on 02-28-2023 08:28 AM by Danny
Canon mf741cdw how do you get rid of the dots on the edge? Sometimes I even get smudges in the middle. I did everything I think under menu maintenance.
02-28-2023 08:21 AM
02-28-2023 08:29 AM
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03-20-2023 04:07 PM
The issue looks like a the image transfer belt or fixing assembly is dirty. If you have already tried cleaning those items several times, you can also try removing the toner cartridges to check for any loose toner powder in the printer that you can wipe up with a damp cloth.
If that does not clear the dots, I would suggest contacting support at 1-800-652-2666 and they can check the hardware to see what is causing the issue and can provide any available service options.
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