01-13-2023
10:41 PM
- last edited on
01-14-2023
09:45 AM
by
Danny
I have printed the test page, the product registration receipt, and a .pdf from an attachment on an email. The google doc I am trying to print will not show up in the print que on my laptop, and when it shows up on the printer display it shows zero sheets x copies. In my devices and printers it shows the printer is "idle". The printer display is stuck in a loop on the "do you want to use the wireless LAN settings?" page. the only button I can touch is the cancel button, not the home screen or sleep button. Please advise.
Solved! Go to Solution.
02-18-2023 11:59 AM
02-18-2023 12:29 PM
I'm not requesting urgent help. I'm just trying to get it fixed with a reasonable amount of my time spent. Spending hours/days on email, replying to messages, chats, not knowing if I'm making the right moves because I can't get clarity without waiting on yet another reply to a message is not reasonable to me. I just need to get it set up correctly one good time!
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