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imageCLASS MF741Cdw Will Not Print From Google Docs

SHANASPLACE1
Contributor

I have printed the test page, the product registration receipt, and a .pdf from an attachment on an email.  The google doc I am trying to print will not show up in the print que on my laptop, and when it shows up on the printer display it shows zero sheets x copies.  In my devices and printers it shows the printer is "idle". The printer display is stuck in a loop on the "do you want to use the wireless LAN settings?" page.  the only button I can touch is the cancel button, not the home screen or sleep button. Please advise.

1 ACCEPTED SOLUTION

Thank you for your help, You've been awesome!  Be Blessed!

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I'm not requesting urgent help.  I'm just trying to get it fixed with a reasonable amount of my time spent.  Spending hours/days on email, replying to messages, chats, not knowing if I'm making the right moves because I can't get clarity without waiting on yet another reply to a message is not reasonable to me.  I just need to get it set up correctly one good time!

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