imageCLASS MF644Cdw Paper drawer selection

[LeeRadBzm]

I have an Image Lass Color Laser printer 644Cdw.

in setting the paper selection drawer etc. no matter what I try it keeps defaulting to #1 which is the manual feed and not the multi feed drawer (#2)..Thus, wont print. It will print if I use the manual singe sheet drawer though. 

How to remedy this ?????

[Hector]

Hello LeeRadBzm,

The driver settings on the computer and the selected paper size will control which tray the paper is being fed from. We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.

1. What size and type of paper are you trying to print on?
2. What version of the Mac or Windows operating system are you using on your computer?