imageCLASS MF642Cdw Won't Print On Cardstock Anymore

[Baovanghs]

Help! My printer was able to print cardstock but all of sudden it can't anymore. I already tried clearing ant still not working. My printer is mf642cdw

[newg1950]

I am having the same problem. Except mine print half the page. Can anyone help

[Hector]

Hello,

We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions.

For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1. What size and type of paper are you trying to print on?

2. When the paper stops feeding, do you get any specific jam/error messages?

[shadowsports]

Greetings,

Since this thread is inactive, can you please start your own topic.  It should include your printer model, connection method, operating (version and build) you are using it with and any troubleshooting steps / details which you have performed or might be helpful.   This ensures your post gets the visibility it deserves.  Thanks in advance.