imageCLASS MF635Cx Unable to scan to file

[stigjl]

Hi

I have a MF635cx and I can scan a document direct to my computers (2) , also to email using address book. But scanning to file will not work. (from the address book. I want to scan a lot of documents to one file and another to a another file using address book numbers. In the manual it say how to setup the address book but i`m not sure how to put the right stuff in what field or if it is a must to put in userid and password in the field for this. I setup the scanner using my computer and do all scanning from the machine.

Any suggestions?

[Kristoff]

Thanks for joining the conversation, stigjl!

Welcome to The Canon Forums, and thanks for posting!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA. The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

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