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imageCLASS MF641Cw - Toner Cartridge Won't Release

Terrilpm
Apprentice

Trying to replace toner cartridge and it will not release on one side. Any suggestions?

1 REPLY 1

shadowsports
Legend
Legend

Greetings,

It sounds like something is mis-aligned.  When you slide the toner tray out do all of the toners appear to sit horizontal (evenly).  

shadowsports_0-1708968347891.png

The toner tray should move in and out freely.  Do you notice any binding?  Gently pull the toner tray out so its fully extended from the body.  Then lift straight up and out.  

Replacing the Toner Cartridges (manual.canon)

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
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