06-04-2024
02:11 PM
- last edited on
06-04-2024
02:38 PM
by
SamanthaW
Picture says it all. I've tried Cleaning Fixing Assembly and the ITB and replaced the toner... still having this issue.
06-04-2024 02:13 PM
Hi!
To have a better understanding of your issue, please let everyone know the model of the printer you have.
If this is a time-sensitive matter, please check out your other support options HERE.
Thanks!
06-04-2024 02:27 PM
Imageclass
MF634Cdw
04-09-2025 01:42 PM
Hello,
The image looks like the toner cartridges are leaking or toner has spilled in the printer. It does look like the printer needs service. You can try removing the toner cartridges and cleaning the spilled toner inside of the printer. You will probably need to perform several cleanings of the ITB and fixing assembly. To check your service options, you can contact support over the phone at 1-800-652-2666.
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