imageCLASS MF634Cdw Error message 255,0,0 when trying to scan

[Quimbly]

When I try to use the scanner on the printer, I get this error message:

"Error in scanner.

Follow instructions in the online manual.

Scanner driver will be terminated.

Code: 255,0,0 "

Both scanning and printing were working fine, but I have since moved offices and onto a new network.  On the new network, I changed the IP address of the printer settings and printing works.  Scanning gives the above error.  I uninstalled the MF Scan Utiility, downloaded the latest version of the MF Scan Utility, and tried again, but got the same error.

I'm using Windows 10 Pro.

I haven't reinstalled the printer driver.

What should I do next?

[SDRoadster]

I followed this process step by step and the same error continues to appear

[SDRoadster]

I am running Windows 10.  Doing this and reconnecting the wireless settings using WPS on my router finally worked.

[thomasjohnlynch]

This did not work for my MFC743CDw. This printer is very disappointing. I have to uninstall it every time I have a power failure and the network reassigns IP address. Now it is wireless and its REALLY stupid and the scan function is mindless and can't connect for scanning in either direction. Prints fine, the UI is fine. Crap code and drivers on a crap code OS (Windows 10)

[masakoando]

It worked perfectly on my Windows 10 pro with MF445dw!!  Thank you so much!   

I called some tech support (I'm not sure it was actually from Canon) and he said it would take 1 hour, and I should subscribe to support service for 3 yrs $199, 5 yrs $299, etc. or pay one time fee of $99.  I declined and did further research to get here.    I really appreciate the information and clear instructions!!    

[vmedlock]

For me the only solution that worked was to uninstall any canon  installations I had, then I went back and put in my Printer MF743Cdw and I installed the recommended ones; it was just two downloads.  After install, it worked again like it used to work.  This was weird and random because mine had been working just fine too and all of the sudden I started to get that error and it was very frustrating as I lost an entire day of work trying to resolve this issue.   Best to just uninstall and re install.  Good luck everyone, seems to be a pretty common error based on these forums and feed.