01-20-2023
03:43 PM
- last edited on
01-21-2023
10:26 AM
by
Danny
Have two Notifications that are preventing me from printing - End of Cartridge Lifetime and Non-Canon Cartridge may be installed. I have it set to print in Black only and that is the one cartridge that is not empty; I don't care about color and refuse to buy 3 more cartridges. And Black is the Non-Canon cartridge; it's new so I don't care if toner level indicator is not accurate. So...is there a work around or override for me? I only use the printer occasionally so spending big bucks to get all new Canon cartridges is out of the question. Thank you all.
02-24-2023 03:51 PM - edited 02-24-2023 03:52 PM
Hello,
If you are using third party toner in the printer, you would need to change the setting in the printer for Genuine Canon Mode. You can change the setting from the device management settings using the steps in the link HERE.
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