09-10-2024 02:37 PM - last edited on 09-10-2024 04:16 PM by Danny
I have recently purchased an imageCLASS MF465dw and am having trouble using the scanner function.
When I attempt to do so, I'm met with the following error message:
However, I am the system manager and am stumped.
Can someone assist with this please?
09-10-2024 02:42 PM
Hi there!
The unit is telling you it doesn't know what to do with your scanned documents. Take a look at THIS page so you can tell the machine where to send the documents.
09-10-2024 04:14 PM
Hi,
@JustinSmithPPC. The link in Stephen's reply above references the information needed for email configuration.
The individual settings vary by email provider. M365, Gmail, Comcast, Yahoo, etc. If you tell us which email provider you're using, I can probably help with the information that is needed.
~Rick
Bay Area - CA
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