09-06-2022 01:44 PM
My client recently purchased a MF455dw we configured the cannon E-Mail settings (passed the SMTP check connection) we also configured the RX/Forwarding settings however faxes still printing and when I checked the log and there seems to be an Error #806. The client is ready to return the device but I would like to fix the problem if it is possible. I will appreciate your help or guidance to resolve the issue.
09-21-2022 01:03 PM
The #806 error would point to a problem with the username or password used for the service or a problem with the address information for the email server. In this situation, I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to review the settings for the email server and check what else might be causing the issue.
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.