imageCLASS MF4370dn unable to get support

[zahart01]

very frustrated with canon, I have a 4370dn that went offline when I change my internet service, I have tried downloading the drivers from canon's web site and non of them work. I misplaced the disk that came with the printer and my business depends on the printer. I am at the point that I need to do something like buy a new printer and at this point it will not be canon. The customer service is not conducive to run a business. Before I go out and purchase a new print this time someone that supports the customer any one know where I can get the drives I need to fix my issue?

[zahart01]

not resolved

[tlbrad14]

Rick,

I specifically joined the forum to say thank you for this reply.  We had a windows update and had the same problem as the op.  I couldn't locate the proper driver on the Canon website either and your link was exactly what was needed.  This printer has been an absolute tank for us.  Just a wonderful design, speed, reliability.  It lived on dusty project sites for its first five years and has been utilized in our home office since then.

Thanks again!

[shadowsports]

Greetings ,

Very pleased to hear this. I'm glad it helped. Thank you for the feedback.

[kriste01]

Thank you so much! This printer has been a workhorse for  our family for years and I recently got a new laptop and was unable to install the printer. Thanks for your link, I was able to get it to work!