03-03-2022 09:45 PM
I bought an imageCLASS MF242dw All-in-One Laser Printer, I been trying to set it up to my computer but my computer do not recognize the printer, i'm using the DVD included in the box, but not luck. Yesterday I downloaded the Drivers directly from Canon, but no such luck either. What should I do???
USB cable is in good condition, need help.
Thanks
03-03-2022 09:54 PM
Hello!
To have a better understanding of your issue, please let everyone know what operating system you are using.
If this is a time sensitive issue, please check out your support options here: https://canon.us/MyCanonAccount
Thanks!
03-10-2022 10:32 AM
SamanthaW
OS Microsoft Windows 10 Pro
If there any issue if my printer goes on Energy Saver mode during recognition???
03-10-2022 10:26 AM
OS Microsoft Windows 10 Pro
If there any issue that my printer goes on Energy Saver mode during recognition???
03-15-2022 03:35 PM
Hello Anglk2001,
We would be happy to assist with the issue. To provide some feedback or some troubleshooting steps, we would need some additional information. If you could reply to this message with the information below, we can provide some assistance.
03-29-2022 01:01 PM
OS Microsoft Windows 10 Pro
Panda Security... not disable
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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