imageCLASS MF232w printer error, won't print

[kharai123]

it's been 3 weeks since out of no where my printer refuses to print. I've cleared out all the print jobs in the que, turned it off and on, unplugged for 10 minutes, and it still won't print. It just keeps saying Error

[Danny]

Thanks for joining the conversation, kharai123!

So that the Community can help you better, we need to know exactly which Canon printer model you're using within the MF230 series.  The model number should appear just below the printer's LCD screen.  That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[kharai123]

sorry, its the MF232w below the LCD screen

[Hector]

Hello,

We would be happy to assist, but we would need some additional information to assist further. You can reply to this message with the information below and we can provide some troubleshooting steps or suggestions. For a more immediate resolution I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to assist.

1. When you try to make a copy from the glass, do you get any errors?

2. What version of the mac or Windows operating system are you using?

3. Are you connecting via USB or is it over a network?