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imageCLASS LBP623Cdw not recognized by computer

dawh
Apprentice

LBP623Cdw with Windows operating system 11

I read that the IPP drivers windows automatically installs can lead to problems recognizing the paper, a problem which I'm having.  I deleted the IPP drivers and I am trying to install Canon drivers.  I used the link. http://global.canon/en/support/

There are 9 drivers. I chose the most recent one to download. It will not recognize my printer on the network even when I tell it to turn on sleeping printers or wake the printer manually. Therefore I cannot continue the setup of the printer.  

How do I make this work?

1 REPLY 1

Derrick0
Apprentice

I have the exact same problem with the MF650CDW drivers.  BTW, what are the IPP drivers?  Where do I get those?

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