09-06-2014
04:24 PM
- last edited on
09-24-2022
09:25 AM
by
Danny
I just pressed a "button" under the toner cover then the button dropped in, now the display show an error code "e100-0001"
please help..
09-15-2014 11:02 AM
Hi Khainguyen97.
Please power off the unit and unplug it from the wall for thirty minutes. If the error persists, it is recommended that you contact our telephone technical support department at 1-800-OK-CANON (1-800-652-2666), and speak with a support representative. The representative will be able to assist you with the E100 error, as well as assist you with the toner cover door sensor.
I hope this information is helpful to you.
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