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imageCLASS D420 "OUT OF TONER CHANGE TONER" error on new cartridge

joshpark1
Apprentice

I have an OEM Canon 104 cartridge, just opened, and it's giving me this error.  User manual just says "toner completely out, change cartridge", but I just bought this new for 80 bucks!  anyone have any suggestions?

10 REPLIES 10

My point in the previous posting was that the problem was solved when I replaced the starter cartridge with a new cartridge

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