11-24-2014 07:44 AM
I have a new Canon MF229dw laser multi-function printer with Airprint. Trying to print either from my iPad Air or iPhone 6 running iOS8.1.1 I get the following:
- After selecting print about 10 seconds of "Contacting Printer" displayed on iPhone / iPad
- Another 20 seconds of "Preparing..." displayed on iPhone / iPad
- Another 30 seconds (60 seconds total) before the job finally prints at the printer.
Printing from a Windows 7 laptop to this same printer takes using the current Canon printer driver takes at most a few seconds.
I'm not sure yet if this is an issue with iOS8 or the printer - though reading the Apple forums there have been a lot issues with iOS8 and Airprint. Any insight on how to troubleshoot or fix this appreciated, thanks.
Edit - I sent a question on this to Canon Tech Support, not very satisfied with the reply -
"The print speed of the MF229dw will vary depending on the output environment. Since mobile devices are not as powerful as a PC it may take longer for the devices to communicate with each other over the network.
Please let us know if we can be of any further assistance."
OK if it was a few seconds delay, but 60 second delay to print a short text-only email? I hope I can find a better answer here. Thanks.
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