06-24-2020 03:06 AM - edited 06-24-2020 05:03 AM
Hello- I was wondering if anyone had any issues with broken pixel text?
Is this glitch an indication that there's something faulty in the printer or should this be overlooked?
06-24-2020 10:04 AM
Gretings,
Thats indicative of a potentially serious problem.
I would move the device to a different power outlet and test.
~Rick
Bay Area - CA
~R5 C (1.0.9.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8 ~CarePaks Are Worth It
06-24-2020 01:08 PM
Hi imgClass.
If moving the printer to a different power source does not correct the issue, then you'll need to contact support for service options. Our support is available at 1-800-OK-CANON (1-800-652-2666) Monday-Friday from 10:00 am to 6:30 pm ET, excluding holidays.
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06-25-2020 12:59 AM
Moving the printer to a different outlet did not solve the issue. I will have to call support tomorrow.
How serious can broken pixels be...?
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