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New Contributor
Posts: 2
Registered: ‎06-24-2020

Airprint LBP162dw Duplex issues

My LBP162dw prints duplex fine from PC.  However, using airprint from IPAD Air 2 tablet (with duplex turned on in IPAD and IPP set to ON in Remote UI settings, and 2 sided printing set to ON) the second page comes out on a separate page upside down.  How to fix this?

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Product Expert
Posts: 782
Registered: ‎11-13-2019

Re: Airprint LBP162dw Duplex issues

Hi Trophimus.

 

Was the printing being done from the Canon PRINT Business app?  The Canon PRINT Business app maintains its own print settings (including two-sided printing).  If this problem is occurring in a different app, double-check the settings in the Print window.  If possible, try printing the document or image from a different app.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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New Contributor
Posts: 2
Registered: ‎06-24-2020

Re: Airprint LBP162dw Duplex issues

The print button is part of the IPAD operating system and is not a separate APP.  It does have the option to set two sided printing to on (slide button).  I also tried using google cloud print through my android phone and the same thing happened.  I talked with a Canon representative and he thinks it has something to do with Apple's not sending the correct instruction/data from the IPAD.  I don't know about Google print.  So, I guess I'll just have to use the PC (which does work) when I want to do duplex, two sided printing, unless someone has a solution.

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