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broken pixel text? (imageClass [MF264])

imgClass
Contributor

Hello- I was wondering if anyone had any issues with broken pixel text?

Is this glitch an indication that there's something faulty in the printer or should this be overlooked?

 can1.pngcan2.png

cnn.png

3 REPLIES 3

shadowsports
Legend
Legend

Gretings,

Thats indicative of a potentially serious problem.  

 

I would move the device to a different power outlet and test.  

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Darius
Whiz

Hi imgClass.

 

If moving the printer to a different power source does not correct the issue, then you'll need to contact support for service options.  Our support is available at 1-800-OK-CANON (1-800-652-2666) Monday-Friday from 10:00 am to 6:30 pm ET, excluding holidays.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Moving the printer to a different outlet did not solve the issue. I will have to call support tomorrow.

How serious can broken pixels be...?

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