01-21-2017 09:09 PM
My laptop will not let me download my canon printer. It says WSD driver missing. Can anyone help?
01-21-2017 09:16 PM
Hi!
Welcome to the Canon Forums and thanks for your post!
To have a better understanding of your issue, please let everyone know what printer you have, your operating system (Windows Vista/7/8 or Mac OS 10.X) you are using and if you are connected via USB or WI-FI. That way, the community will be able to assist you with suggestions appropriate for your product.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://Canon.us/ContactCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks!
01-21-2017 09:19 PM
01-22-2017 06:37 AM
Are you using the latest driver?
I think WSD has something to do with Vista.
02-02-2017 09:50 PM
Hi ahainisch.
I will be able to assist you.
It is recommended that you install the Canon drivers onto your computer. Please follow instructions at the link below to install the printer:
Installing the Driver/Software Via Network for Windows
If you still experience an issue with the installation, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be glad to assist you.
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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