Hello DarrylB,
If the entire job does not print, it will usually point to a problem with the print spooler service or it points to a problem with the connection between the printer and computer. I would suggest starting with the connection. If the printer is using a network connection, you can try unplugging the router for 5 seconds and then plugging it back in. Once the network is back up, you can try printing again to see if more prints. You can also try moving the printer closer to the router to improve the signal. If connected via USB, you can try plugging the printer into another port or trying another USB cable.
If that does not work, you can try restarting the print spooler service to see if it helps. You can press the Windows key and the letter R key at the same time on your keyboard. In the run box that appears, you can type in services.msc and click OK. In the list of services that come up, you can scroll through and highlight the print spooler service. once highlighted, you can click on restart at the top of the window.
If that does not resolve the issue, I would suggest contacting support at 1-800-652-2666, our agents would be happy to assist with the issue.
