05-05-2019 02:12 AM
Hello...
We are using Canon IR2004 Black and White printer and we connected it in our LAN, using a LAN cable. Now, this printer is showing a problem. That is, after turning on the printer we can access the printer only for two or three minutes, After that it will go offline. I have checked with another printer with the same LAN cable there is no problem with this LAN cable. Please give a quick Solution
05-05-2019 08:35 AM
Thanks for posting!
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05-05-2019 09:43 AM
@msvsafaf wrote:Hello...
We are using Canon IR2004 Black and White printer and we connected it in our LAN, using a LAN cable. Now, this printer is showing a problem. That is, after turning on the printer we can access the printer only for two or three minutes, After that it will go offline. I have checked with another printer with the same LAN cable there is no problem with this LAN cable. Please give a quick Solution
You connect to your LAN and turn the printert on. It get's what IP address?
After two minutes, it states offline. On the printer, a computer, when you look at attached devices in your router???
Can you PNG it?
What troubleshooting steps have you performed? You have not provided enough information.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
05-06-2019 07:56 AM
I gave a static IP address for the printer, After Turning on the printer we can access the printer it is showing in the computer , and using the printer IP address we can access the printer settings through the Web browser, but after two or three minutes it will not be available. I have restarted the printer and computer many times , but same problem is showing
05-06-2019 09:36 AM
Does this behavior occur on other computers connected to the same network? If only on one computer, is the Print Spooler Service running?
Can you ping the printer after it goes "offline". Are you still able to access its webserver after the 2-3 minutes where printing stops?
Trying to acertain if its the computer, network or printer.
~Rick
Bay Area - CA
~R5 C (1.0.7.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It
05-10-2019 03:54 PM
OK, I think I have successfully solved this issue on my network - the resolution is specific to ASUS router. I would guess similar settings exist on other routers.
Check out this post ( I am copying over so the instructions are not lost) - FOR ASUS ROUTERS ONLY
This solved pretty much all issues for me. I can print when the printer is sleeping, it wakes up, prints, and goes back to sleep again. Yay!
09/26/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.1
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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