Scanning problem. Receive error message: cannot write file. Code 10,242,7. Please help

[rmlopaka]

I just purchased and installed a Canon MX 922 multi-function printer. I'm having a problem with the scanner in that the output after scanning cannot be displayed and is accompanied with an error message : Cannot write file. Code 10,242,7. This occurs when scanning documents and images. My operating system Windows XP (32).  Can anyone please help me solve this problem? Thank you.  

[alek]

There are 2 windows on my pc.
This problem about scan occures when working with wondows xp sp3
But when you use windows 7 you can scan your files easily.

[Mikestation]

Are you sure you installed .net3.5?
Somtimes it has an error but without any warning. Before installing .net 3.5, go to c:\windows\system32 and rename wmphoto.DLL. This should work.

[alek]

I renamed that file but nothing happened.
Then installed .net 3.5 but my problem is steel remained.

[Mikestation]

Ok. You have to rename WMPHOTO.DLL and  then install .net 3.5. After that, try to scan. Make sure that .net 3.5 is installed looking in add/remove programs in control panel.

Greetings!

[MOD NOTE: Removed all non-English content per FORUM GUIDELINES]

[alek]

I renamed that file and then installed .net 3.5 for the second time but it had no effect.

[Manvinder89]

i buy canon scanner Mg4240 but when i scan any documents then 13,242,0 code is coming , how i can solve this problem

[vmarvania]

hi i keep getting unable to write file code 13,242,0

can you help me solve this.

[hakerakn]

Hello and I soon have this problem.
I tested all the methods described above. No effect. No update to the operating system. I'm using an operating system Windows Embedded POSReady. I use a scanner  canon lide 120

[pirios]

If you are using Windows XP Pro SP3 in POSReady/WEPOS mode or Windows Embedded version only, the problem is a specific update patch # KB4074852. This patch changes important system files. After updating, many apps are not working properly (problems with .NET-based apps, scanning functions, video conversions, wifi adapters etc).

The only solution is to ignore this patch. If you have it installed, you need to uninstall it.