Scan issue -- Canon color imageclass MF8580 CDW

[americana]

Hi,

My Canon color imageclass MF8580 CDW printer worked fine before I re-installed my computer, which with windows 8 systerm. I couldn't my driver disc and downloaded one from cannon website. After reinstalling, copy and print functon work perfect, but printer can't find my computer when I want to scan a document. I have four computeres at office, printer is able to find the other three. 

Could anyone give me suggest to fix this issue? Thanks!

[Patrice]

Hi americana.

Please verify that the printer is registered in the MF Network Scan Utility by following the instructions below:

1.  Click the scanner icon  in the system tray.

2.  Select the check box for the machine, and click [OK].

3.  Next, perform a scan.

I hope this information is helpful to you.  Should you need further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).