03-09-2015 05:20 PM
My Canon color imageclass MF8580 CDW printer worked fine before I re-installed my computer, which with windows 8 systerm. I couldn't my driver disc and downloaded one from cannon website. After reinstalling, copy and print functon work perfect, but printer can't find my computer when I want to scan a document. I have four computeres at office, printer is able to find the other three.
Could anyone give me suggest to fix this issue? Thanks!
03-12-2015 04:48 AM
Please verify that the printer is registered in the MF Network Scan Utility by following the instructions below:
1. Click the scanner icon in the system tray.
2. Select the check box for the machine, and click [OK].
3. Next, perform a scan.
I hope this information is helpful to you. Should you need further assistance, please contact us at 1-800-OK-CANON (1-800-652-2666).
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