SLOW print and NO print on Canon imageRunner ADV C5250

[stormin_norm]

We have one windows 10 machine which is have a VERY difficult time printing to the imageRunner c5250.

mainly LARGE pdf's will NEVER print. 

a one page publisher file took 10 minutes. 

and small word docs or pdf of text worked ok. but SLOW.

Just on one machine running windows 10 (all latest patches)

The PS and PCL drivers did not work, only the UDF II worked. 

So all the latest drivers were installed, Adobe acrobat dc pro was uninstalled, cleaned and re-installed. still no luck. 

this is the only machine with the issue, other computers windows 7 and 10 appear to work fine. 

What else can I try to get this power user working with this printer??

THANKS in advance.

[SamanthaW]

Thanks for posting!

While our Forum Community members are welcome to chime in, this product is supported by our Canon Authorized Dealer Network. Canon Authorized Dealers provide the highest quality service and are supported by Canon-certified technicians using Canon Genuine parts. Please contact your Canon Authorized dealer for all your service needs. 

If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!