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Printer won't power on

vlh46
Apprentice

Canon Image Class LBP151dw won't power on.  Pushed reset while holding power button.  Unplugged cord from back of printer for over an hour.  Checked outlet with another appliance.  Held power button for long time.  No help. 

 

For the last couple weeks, after I would select print function, would get message at bottom saying "error printing on LBP151" and after slight hesitation, would print.  

 

Purchased 10/4/17.

 

1 REPLY 1

BillS
Mentor

Hi vlh46,

 

If the unit will not power on, the printer will require service.  Your options will be to have th printer either repaired or replaced.  For more detailed options, please contact a phone agent at 1-800- OK CANON (652-2666) Monday through Friday from 10AM to 10PM (excluding Holidays.)

 

This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

 

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