Pixma TR-8620a Auto On Problem

[jrhoffman75]

I have a TR-8620a connected via WiFi. Driver is installed on a MacBook Air M5.

Auto Power Off set to OFF and Auto ON activated.

Prints fine remotely from iPad, but when using MacBook printing won't start till I touch the LCD display to turn display on. LCD turns off probably within 30 minutes of being idle.

Had the printer for a number of years. Initially connected to a PC and I don't recall this problem. Been using it exclusively with MacBook for a number of months. I don't recall if this started right away with MacBook or developed. 

Any suggestions welcome. Thanks.

[DerrickL]

What happens if both are turned off? Or can you do that? Both my printers have both auto on and auto off set to off. The printing process starts and the pop up do you want to start printing shows up. 

Do you have some kind of conflict with your ECO settings?

[shadowsports]

John,

Additionally, does the printer have a static IP assigned on the router and is the printer installed as an IP printer on the Mac?

[jrhoffman75]

Hi Rick.

I just installed using the Canon app. Didn't make any special selections.

[jrhoffman75]

I just  set both to OFF. Will have to wait for the LCD to turn off.

[jrhoffman75]

If both are off nothing happens and printer shows offline.

No option to turn on from computer.

The ECO setting on LCD just redirects to the Power Saving choice.

[shadowsports]

Try assigning a static IP on the router.  Then remove the printer from your Mac, restart, and install as an IP printer.  

Hopefully that'll let wake packets wake up the wireless NIC.

[jrhoffman75]

Would I do this here Rick? Apply to router itself?

[shadowsports]

John,

Yes.  If I remember it's on the LAN set up tab on the navigation page at the bottom.  If it's already attached to the router it'll be there.  May need to look at the list of attached devices to get its Mac address.  Once reserved, restart the printer gracefully then follow the instructions in my post above. 

Let me look back through my posts, I'm sure I have screenshots.

[shadowsports]

Here you go.

https://community.usa.canon.com/t5/Printer-Software-Networking/IPV-keeps-changing-on-my-imageCLASS-M...