08-17-2016 12:06 PM
A recent Microsoft security update for Windows 7 (KB3170455) has created a situation where Canon print drivers now require admin rights for users to connect to a network printer. I have followed Microsoft's suggested solutions which has corrected for drivers from other manufacturers but the issue still occurs with Canon drivers.
Anyone else have this issue or a solution for it?
08-17-2016 12:14 PM
Hi pctec100!
Thanks for posting in the Canon Forums!
To have a better understanding of your issue, please let everyone know what model printer you own. That way, community will be able to assist you with suggestions appropriate for your product.
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08-17-2016 12:22 PM
This is occuring with the following:
iR-ADV 4051
iR-Adv 500
iR-ADV C2225
iR-ADV 4051
iR-ADV C5250
iR-Adv C7260
iR-ADV C7005
08-17-2016 12:25 PM
Hi pctec100!
Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be happy to provide you with the names of dealers who are in your area!
09-19-2016 06:27 AM
Read the following thread:
https://community.usa.canon.com/t5/Office-Printers/Package-Aware-Print-Drivers/m-p/180787#M4716
Solution / workaround is the registry key that fools the client that a package-aware printer is used.
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