Picture printing or image printing Color Image Class mf644cdw Laser Jet

[Lemm]

When I try to print a picture or an image, some of it is off to the side almost blurred. In a picture if our cat, its eye color is over to the right. Any help would be greatly appreciated!

[Hector]

Hello Lemm,

The image looks like there is a paper feed issue or the color toner is not being applied to the paper in the correct location. In this situation, I would suggest performing a color mismatch print correction from the menu using the steps in the link HERE. If performing the correction does not resolve the issue, I would suggest removing the toner and checking for any obstructions. If it is clear, you can reload the toner and paper and try another print.

[Lemm]

Thanks Hector! After trying everything without a solution, I pulled out the toner tray and reset all of the toner cartridges and that did the trick. Thanks for your response, it was much appreciated.

[Hector]

You're very welcome Lemm, I'm glad I could help!