Paper Tray Won't Re-load into Printer

[FuefinaWG]

I have a Canon MF620C all-in-one and I removed the paper tray to add more paper and now the paper tray won't go in all the way. It stops with about 2.25" of tray still extended.

I've tried everything to get the tray back in. Anyone else have the same issue and get it resolved?

[dfoitek]

using a canon printer imageclass MF634Cdw

it is not because i'm using legal paper because i am not

it is not because of the little blue buttons

it is like something is keeping the tray from sliding into the machine in the back

[Patrice]

Hi dfoitek.

If you have confirmed that the printer is sitting on a level surface, and there is nothing obstructing the back the of the machine, then we will have to recommend that you call us at 1-800-OK-CANON (652-2666), Monday - Friday 10:00 a.m. to 6:30 p.m. ET (excluding holidays). A representative will be able to further assist you.

[42875]

I have a cannon  MF733Cdw printer.. Paper tray won't reload into PRINTER!  It's frustrating....wasted a lot of my time on this!

I need a quick solution!!!  Thank you.

[jdgva1988]

Just got off the phone with tech support and they explained how to fix this. The previous answer regarding the blue tab wasn't enough information for me but was correct.

Remove the tray completely and take out the paper.

Find the blue tab in the front of the tray that is the 2nd blue tab from the right. Depress it toward you. This will make the tray re-compress to letter size. My tray was accidentally extended to legal when I loaded letter sized paper and I didn't realize it.

With the tray smaller, you can re-add the paper and reinsert the tray and now it will not stick out.