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Maxify MB2720 only prints one page in Linux

rjthomson
Apprentice

I have installed the Canon software for my MB2720 (cnijfilter2-5.40-1-deb) on MXlinux-KDE and can only print the first page of a job. (All hardware works correctly while running Windows 11.) The PPD file supplied (canonmb2700.ppd) does not support the two trays on my MB2720, making it useless. Switching to the system-recommended (Canon MB2700 series, driverless, cups-filters 1.28.7) allows selection of tray 2, but still only prints one page. This action occurs with over 15 distributions of LInux (thanks VMware!!) and on two different computers. Both computers have worked with this printer and Linux up until about a year ago.

1 ACCEPTED SOLUTION

Noticing that my previous reply was incomplete - I edited the Tray2 information I found in a CUPS (Common Unix Printing System) PPD file which had the 1 page only problem into the Canon supplied file which printed multiple pages but only from Tray 1. The resulting combined file works correctly and if anybody at Canon cared about Linux could be applied and tested by the "official, paid" engineers and released to the Linux community by "at least" replacing the faulty .deb file and/or. "better" by submitting the proper information to the CUPS maintainers. (I don't know how to do that, but your engineers "should" be smart enough in their field to handle it.)

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3 REPLIES 3

Hector
Product Expert
Product Expert

Unfortunately, Linux is not a supported operating system for the MB2720. We do have two versions of the Linux driver that you can download and try from our support site using the link HERE but, they are provided as is and we do not support installation or use of the drivers.

rjthomson
Apprentice

I have these files already. The Canon-supplied PPD file for my MB2720 (which only comes with two trays installed) does not support tray 2. Since I use Tray 1 for envelopes and Tray 2 for Letter paper, that file is useless. Or, as you stated: "we do not support installation or use of the drivers". That means I cannot support purchase or use of Canon printers as your engineers are unable to do a job which other companies routinely accomplish.

Noticing that my previous reply was incomplete - I edited the Tray2 information I found in a CUPS (Common Unix Printing System) PPD file which had the 1 page only problem into the Canon supplied file which printed multiple pages but only from Tray 1. The resulting combined file works correctly and if anybody at Canon cared about Linux could be applied and tested by the "official, paid" engineers and released to the Linux community by "at least" replacing the faulty .deb file and/or. "better" by submitting the proper information to the CUPS maintainers. (I don't know how to do that, but your engineers "should" be smart enough in their field to handle it.)

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