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New Contributor
Posts: 1
Registered: ‎09-06-2018

Maxify MB2320 skips line when printing Black ink

Printer about 2 years old. I had no problems prior to this. But now it skips lines when printing in black ink. Is the printer dead? I tried all the cleaning and alignment suggestions in other posts. Changed out 2 different ink cartridges. Printed from other computers with different Windows versions and phones. Nothing works.

Product Expert
Posts: 3,085
Registered: ‎07-28-2014

Re: Maxify MB2320 skips line when printing Black ink

Hi danieldkk,


Please try cleaning the encoder using the steps outlined in the following Knowledgebase Article:


If you continue to have difficulties, please contact our support group using the following link:

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