09-14-2023 03:21 PM
I just purchased this printer and I have the above error code showing up (Error Code Install error - 0x800f020b). I have uplugged, replugged in, deleted the software, added the software, uninstalled the printer, and reinstalled the printer. Is there anyone in Canon world that can assist me with getting rid of this error code? Please and thank you.
11-21-2023 01:53 PM
Hello bookjunky1001,
The error would point to a problem performing and update from a Windows computer. With that error, I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to see what is having a problem updating and what might be blocking the setup/install on your Windows computer.
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.