09-14-2023 03:21 PM
I just purchased this printer and I have the above error code showing up (Error Code Install error - 0x800f020b). I have uplugged, replugged in, deleted the software, added the software, uninstalled the printer, and reinstalled the printer. Is there anyone in Canon world that can assist me with getting rid of this error code? Please and thank you.
11-21-2023 01:53 PM
Hello bookjunky1001,
The error would point to a problem performing and update from a Windows computer. With that error, I would suggest contacting support over the phone at 1-800-652-2666. Our agents would be happy to see what is having a problem updating and what might be blocking the setup/install on your Windows computer.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
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