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MFToolBox source

cristianmalai00
Apprentice

Hello. I have a multifunctional printer (Canon i-SENSYS MF4370dn model), i downloaded drivers, toolbox, patch and when i run the toolbox i can`t select the source for scanning. I want to scan with ADF source, but i can scan only with glass source. How i can solve it?

Another problem is: when i want to scan, i am obligated to select scanning mode from printer. I saw to another models that printer changes automatically the scanning mode when you press the Start button in toolbox. Help me please!

1 ACCEPTED SOLUTION

James_C
Moderator
Moderator


Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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1 REPLY 1

James_C
Moderator
Moderator


Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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