Code: 10,202,1 when try to scan with new macOS

[babysneaks]

I tried to scan on my iMac for the first time since upgrading to macOS Monterey and got Code:10,202,1 message in a popup window. Tried the restart on iMac and turned my imageClass MF 269 dw printer off and then back on. Full message in the window is: "An internal error occurred. Restart the computer and try again. Code: 10,202,1".

I could not find any guidance for these errors in the owners manual.

Any ideas on a solution?

Thanks,

Tim

[babysneaks · Accepted solution]

. . . and I eventually found on the Canon website the new drivers you need to install. I seem to recall they used to just be part of macOS, but now it is like Windows, I guess.