06-03-2020 08:34 PM
Once or twice a week, my MF743cdw will start up and print all on its own. The printout is always a single page that contains a very large, grey chevron that spans the entire page. Is there a reason this is occurring and a way to stop it? I'd like to not waste a few pieces of paper each week because the printer is bored and wants to print something on its own.
I have verified the printer logs and no files are being sent to the printer, so it is doing it on its own.
Solved! Go to Solution.
06-05-2020 12:36 PM
Hi thesonofdarwin.
The Chevron is most likely the automatic fixing assembly cleaning. The setting may be changed using the following menu options:
<Menu> <Adjustment/Maintenance>
<Adjust Image Quality>
<Special Processing>
<Auto Clean Fixing Assembly>
<On/Off>
<Yes>
Set available paper sources to <On>
<Apply>
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
06-05-2020 12:36 PM
Hi thesonofdarwin.
The Chevron is most likely the automatic fixing assembly cleaning. The setting may be changed using the following menu options:
<Menu> <Adjustment/Maintenance>
<Adjust Image Quality>
<Special Processing>
<Auto Clean Fixing Assembly>
<On/Off>
<Yes>
Set available paper sources to <On>
<Apply>
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
06-05-2020 08:47 PM
Thank you. I did find that this option mentioned it would occasionally use paper, so I disabled it yesterday. Marking solved and will report back if it happens again.
It is a bit frustrating, however, that it performs this cleaning so frequently. I would like to leave this setting On. However, currently we are only printing at most 15 pages per week and this cleaning occurs at least once, usually twice a week. Is this time based instead of use-based?
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