06-02-2023 04:25 PM
Hey everyone,
I've got a strange situation with my MF743Cdw. I tried to manually feed a #10 envelope to print the addresses. The machine sucked it up like it usually does, but then it printed a letter-sized paper from my paper tray instead. I opened up the back to see where the envelope went, but could not find it. I pulled out the paper tray and couldn't find the envelope. I also tried removing the toner to see if it's stuck there, nowhere to be found. Soon after, I got an E015-0001 error.
Are there any other ways I could try and find this missing envelope or am I forced to get it serviced?
Thanks for the help!
Solved! Go to Solution.
07-18-2023 01:57 PM
07-18-2023 01:57 PM
07-20-2023 12:54 PM
Thanks Hector! I was looking at that document before, but I must have missed the instructions on removing the transport guide. I was able to remove the envelope.
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