04-04-2020 11:13 AM
Hello,
I recently bought a MF743Cdw - ColorImageClass Cannon Printer and I am experiencing problems trying to install it.
** all my internet connections, networks and cabls work properly as they were verified via antoher printer and devices** please note
- I have tried install the printer with the factory settings via direct network lan connection
- I have tried the quick(friendly) connect, I know this shuts all other options of connectivity down
- I tried manual IP input
- wireless
DUring all these tries, both network router, cables, my computer and printer were restarted and verified. While install the driver, the computer does not recognize it.
Please help
04-06-2020 03:44 PM
Hi stefan1992.
The Canon Community Forum is not for immediate assistance. If this is a time-sensitive matter, you may click HERE to search our knowledge base, or create/log into a Canon Account and register your printer HERE for your personalized support options.
To help the forums provide helpful suggestions, please let us know what operating system type (Windows, Mac OS, etc.) and version is running on the computer(s) on which the printer's installation has been attempted. Also include any error messages that may have appeared.
If you have been attempting to install using the CD, try instead using the latest driver installation files from the MF743Cdw Drivers & Downloads page.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
05/31/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.1.2
05/18/2023: New firmware updates are available.
EOS Rebel T100 - Version 1.1.0
EOS 5D Mark IV - Version 1.4.0
EOS 6D Mark II - Version 1.2.0
PowerShot Elph 360HS - Version 1.1.0.0
PowerShot SX420 IS - Version 1.1.0.0
PowerShot 620 HS - Version 1.1.0.0
PowerShot SX720 HS - Version 1.1.0.0
PowerShot G1X Mark III - Version 1.1.0.0
PowerShot G7X Mark II - Version 1.2.0.0
PowerShot G9X Mark II - Version 1.1.0.0
04/20/2023: New firmware version 1.4.1 is available for EOS R3
03/30/2023: New firmware updates are available.
EOS 1DX Mark III- Version 1.7.1
Speedlite EL-1 - Version 1.0.2
03/30/2023: Product Advisory for EF50 F1.2 L USM
03/30/2023: Product Advisory for EOS R10
2/07/2023: New product announcements!
EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STMCanon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.